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Our staff here at Christchurch Attractions & Hanmer Springs Attractions are committed to ensuring that our guests have a fantastic experience at our attractions. Our wider team numbers over 100 staff, and you can meet our key team leaders below.

Marty Byrne

Chief Executive Officer

Marty joined the Christchurch Attractions & Hanmer Springs Attractions team as CEO in February 2024 after 35 years in the port and maritime sector in Australasia, including 15 years as CEO of the Port of Nelson. In leading the group he oversees the business and senior leadership team along with liaising with the board of directors and key partners and stakeholders. Outside of work Marty enjoys cricket, running and taking in the beauty of the wider Canterbury region – often while walking his beautiful German Shepherd Lola, who’s a very frequent visitor to the office! He is also a life-long supporter of Tottenham in the English Premier League.

Caryn Stevens

Business Development Manager

Caryn – known as Custard – has been in the tourism industry for almost 30 years and is well-known to many. After working with the Christchurch Attractions & Hanmer Springs Attractions team from 2018-2021, she rejoined the company in 2024. Her role includes looking after our partners across the business and finding opportunities to promote the attractions to different sectors. In her spare time Custard enjoys spending time with her family, watching cricket with her favourite people and getting out with her gorgeous Golden Retrievers Daisy Mae and Duncan.

Emma Storie

Marketing Manager

Emma first joined the team in 2008 when working at Punting on the Avon before heading overseas, and rejoined the company in 2013. She has been in her current role since 2018, which includes managing the marketing and brand of the products (including advertising, online content, media and PR) as well as managing the Tramway Restaurant operations. Outside of work you’ll find Emma spending time with friends and family as well as practising yoga, reading and travelling.

Claudia Welten

Reservations & Booking Office Manager

Claudia joined the Christchurch Attractions & Hanmer Springs Attractions team in 2021 after previously working in hotels. Responsible for managing all reservation across the business and also managing the team of frontline ticketsellers, Claudia and her team are the first point of contact for many of our guests. In her spare time she enjoys socialising with family and friends, travelling and eating out.

Mark Forster

Gondola General Manager

A long-time team member, Mark first joined the Christchurch Gondola team in 1994 and worked in a variety of roles before starting in his current role in 2002. He overseas all aspects of the gondola operation including the building and asset management. Outside of work Mark’s interests are travelling, eating out, sports and landscaping.

Mark Small

Tram Operations Manager

Mark started work as a Tram driver back in 2016 after working in the dairy industry for 16 years, including setting up franchises for Fonterra. He moved into his current role in 2018 and now manages the operations of the trams, including our driving and engineering teams. Outside of the office Mark enjoys car racing (including Bathurst weekend!), rugby and travelling.

Reece Traub

Punting Operations Manager

Reece has worked on and off at Punting on the Avon for 7 years, before moving into his current role in 2024. Previously working in the hospitality industry, Reece oversees the Punting operation including staffing, training and punt repairs and maintenance. In his spare time you’ll find Reece spending time with his family, cooking, and playing sports including judo and outdoor activities.

Marc Tansey

Hanmer Springs Attractions Operations Manager

Marc first joined the Hanmer Springs Attractions team back in 2012 as a jet boat driver and guide for five years, before rejoining the crew in 2021 as Assistant Operations Manager and moving into his current role in 2024. He’s responsible for managing the daily operations, including staffing and training, scheduling maintenance, ensuring we exceed our health & safety obligations, and even making bungy cords! Outside the office Marc is busy spending time with his young family.

Darko Cvetkoski

Gondola Cafe Manager

A familiar sight at our Red Rock Café, Darko joined the Christchurch Gondola team in 2019 after previously working at the complex several decades ago as well as in hospitality venues throughout the city. Well-known in Christchurch’s hospitality industry, Darko is responsible for overseeing the daily operations of the Red Rock Café at the Summit Station (and makes a fantastic cup of coffee!) In his down time Darko enjoys spending time with family and friends, mentoring hospitality professionals and eating out.

Noeline Atkinson

Gondola Retail Manager

Noeline joined the Christchurch Gondola team as Retail Manager back in 2013 after a long career in tourism. She oversees the daily operations of the Shop at the Top including staffing, purchasing stock, the day-to-day running of the Discovery Ride, and is committed to sourcing well-priced souvenirs. Outside of work Noeline enjoys travelling and spending time with family as well as playing darts – including in competitions around the country!

Johnny Mei

Group Accountant

Johnny started with the Christchurch Attractions team all the way back in 2005, when the company was purchased by the current owners. His role involves preparing monthly financial statements and well as payroll for the team – a very important job! In his spare time you’ll find Johnny spending time with his family, watching movies and playing badminton.

Ethan Ryder

Management Accountant

Ethan joined the company in 2016 after graduating from the University of Otago. Responsible for gathering and analysing financial information, preparing budgets and reports, and assisting in preparation of financial statements, Ethan also fields IT queries from the rest of the team as our most tech-savvy colleague. Outside of work he enjoys messing around with technology, and playing football – as well as watching the mighty Arsenal crush foes Tottenham!

Lola

Chief Morale Officer

Lola joined the team in early 2024 with Marty and is much-loved in the office. Her duties include greeting visitors, attending meetings, inspecting lunches and telling the team when it’s time to play fetch with her favourite toy. You’ll often see her peeking into the Booking Office waiting for a customer to acknowledge her so she can race over to say hello and receive some pats!

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